Shipping Policy
Last updated: August 2026
At VaultStack, we work hard to get your order to you as quickly as possible. Please read our shipping policy carefully so you know what to expect.
Where We Ship
We currently ship to addresses within the United States only. We do not ship to P.O. boxes, APO/FPO addresses, or US territories at this time.
Shipping Rates
- Standard Shipping — Flat rate applied at checkout based on your order
- Free Shipping — On all orders over $75
Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
Estimated Delivery Times
Once your order has been processed and shipped, estimated delivery times are:
- Standard Shipping: 7–15 business days
Please note that delivery times are estimates and not guaranteed. Delays may occur due to high order volume, carrier delays, or other circumstances beyond our control.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package directly with the carrier. Please allow up to 48 hours for tracking information to update after you receive your shipping confirmation.
Lost or Stolen Packages
VaultStack is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If your package is lost in transit, please contact us at support@vaultstack.store and we will do our best to assist you.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order. VaultStack is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at support@vaultstack.store and we will try to correct it before the order ships.
Contact Us
If you have any questions about your shipment, please contact us at support@vaultstack.store. We typically respond within 1–2 business days.